The WebSource CPQ product configurator generates all pertinent product information including: specifications, prices, quotations, proposals and fulfillment lead times. Depending on the complexity of the product and customer needs, configurators (at the wish of the supplier) might also generate installation/assembly instructions, user manuals, and literature.
Solution to configure, price, quote and propose SoundTree’s product/service offerings across all channels, anytime, anywhere.
Webcom, Inc., a leader in simplified quote-to-order enablement for the selling of complex products and services, is pleased to announce that SoundTree has implemented the Webcom WebSource CPQ solution to help automate, simplify, and accelerate its quote-to-order process.
Specifically, SoundTree will use Webcom’s SaaS (Software-as-a-Solution) model to help their sales teams generate quotes, manage complex product configurations, and generate proposals. SoundTree, the educational division of Korg USA, was founded 15 years ago to provide educators with innovative ways to teach music in a group piano environment. Since that time, they have grown to become the leader in music technology in education, as well as providing expert advice and services for the Pro Audio, Video, Dance, Language Lab, and Classroom Technology needs of educators.
“Our mission is to provide cost-effective, reliable, and user-friendly music technology in the classroom, “said Dan Buckley, Project Manager of SoundTree. “Building an effective quote is a time consuming process involving multiple individuals. WebSource CPQ will allow our sales representatives to easily select the proper products and options in order to produce an accurate configuration and proposal, expediting the proposal process for our customers and allowing more time to be spent on customer relationship building.
” WebSource CPQ is designed to help drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity. Requiring nothing more than a web browser, WebSource CPQ will allow SoundTree to easily and skillfully configure, price, quote and propose solutions, significantly reducing the quotation turnaround time in an error-free manner.
“We are pleased to announce the addition of SoundTree to the Webcom family,” said Chris Lesar, Webcom executive vice president. “We are looking forward to supporting SoundTree’s rapid growth by enabling an easy, error-free way to bridge the gap from opportunity to order,” added Lesar.
As a user responds to on-line questions about a product, WebSource CPQ Product Configurator, much like a good sales consultant, is already adapting and preparing the next set of questions to specify the product. At the end of the process, the product can be placed in a shopping cart for easy purchase. ResponsAbility’s New Release provides Enhancements that Further Streamline Case Management and Workflow Processes.
Webcom, Inc., the leader in simplifying the complex, today announced the release of ResponsAbility, Webcom’s latest offering addressing the case management and workflow processing areas. ResponsAbility is designed to speed “time-to-resolution”, eliminate unnecessary time delays and improve overall communications and productivity through improved transparency and collaboration.
ResponsAbility is a robust case management and workflow solution that helps organizations keep their projects on track without making the lives of team members more complicated. This basic application provides a central location for managing the key aspects of all types of cases, including product and service defects, customer and supplier complaints, non-conformance issues, health and safety incidents and RMAs. Separate tabs keep key information within easy reach. Your team can log issues as they arise, prioritize them, and update their status as appropriate. Built-in reports let you see open issues by project, projects by stage, and many other categories.
“ResponsAbility continues to make innovative product enhancements that provide substantial value to organizations looking to improve business processes, reduce costs, and increase knowledge worker effectiveness,” says Jeff Wenter, Operations Manager of Apollo Video Technology. “The new release includes enhancements that make critical information more accessible through ResponsAbility, like enabling users to monitor actions that are being performed more closely.” “We have very active and loyal users that continue to help shape the future of ResponsAbility,” said Aleksandar Ivanovic, CEO and founder of Webcom, Inc. “Once again, we have taken the feedback and suggestions of our users to integrate a number of enhancements that will benefit all of our customers.
From public case creation and case groups to new search filter options and bulk action capabilities, our latest release provides our customers with the tools they need to continue to effectively and successfully manage their business processes.” The new release also includes enhancements designed to improve user adoption and allow users to maximize their value of ResponsAbility. The ability to chat with other users while in ResponsAbility was the most requested feature and is introduced in this release.
ResponsAbility Highlights: Chat – Ability to collaborate with other users when signed in Web to Case - Ability for non-users to create cases from any website
Case Groups - Ability for users to create their own case groupings
Search Filter - Ability for users to save and load their favorite search filters
Bulk Action - Ability to update multiple cases at once Single
Sign-on - Oracle CRM OnDemand and Salesforce.com users can access ResponsAbility without having to login ResponsAbility is available immediately, with a free trial available at www.webcominc.com/
Deployed in a software-as-a-service (SaaS) model, pricing starts at $20 per user per month for an internal user and $5 per user per month for an external user ($1 per case generated by external users). WebSource CPQ Demos View several demos and live sites that use WebSource CPQ. WebSource CPQ Demos Latest updates Webcom, Inc. Announces New Release of WebSource CPQ Webcom, Inc., the leader in simplified quote-to-order enablement for the selling of complex products and services, announced today the availability of version 6.2 of its market leading WebSource CPQ (Configuration, Pricing, Quotation & Proposal) solution.
With Webcom, users can create timely, accurate, high-quality and attractive quotes and proposals with up-to-the minute pricing and availability, promotions, product specs, images and more. read more Webcom, Inc. provides software solutions that simplify the complex and helps you attain your goals. Webcom has built a reliable and highly professional team of resources, which include Electrical and Mechanical Engineers, Drafters, Designers, Programmers, and Sales professionals. This team allows Webcom to bring the best of engineering, software and consulting towards a successful project and real solutions for our clients.